It is our point-of-view that performance management is the on-going process of setting performance expectations, providing feedback and coaching to reach those expectations, and reviewing and recognizing performance results.
“There are no secrets to success. It is the result of preparation, hard work, and learning from failure.” – Colin Powell
- Step by step process of formulating a strategy
- The cascading and alignment process of strategy
- Definition and link of Balanced Score Card to Strategy
- Use of Balanced Score Card as a performance management tool
- Use of Balanced Score Card as a communication tool
- Identification and management of risks of Implementation
- Executive Directors/ Board Members
- Functional Managers
- Strategy/Performance Officers
- Human Resource Officers
- Risk Managers
- Understand how a strategy is formulated.
- Be able to participate fully in the development of Strategy Maps and Scorecards.
- Understand how the objectives and vision of a strategy are cascaded to them at their level.
- Understand the link between the strategic planning process and the performance management process.
- Understand how the strategic objectives will be monitored and measured at all levels of the organization including their own.
- Distinguish between a scorecard and a performance agreement.
- Be able to complete a performance agreement detailing your Key Performance Areas, Key Performance Indicators, objectives, tracking sources, competencies, and development activities.
- Understand how the Balanced score card, as a measuring tool, will be used to measure their performance, in line with the agreed strategic objectives.